@font-face{font-family:Inter;src:url(/fonts/inter-latin.woff2)format("woff2");font-weight:100 900;font-display:swap}@font-face{font-family:Space Grotesk;src:url(/fonts/space-grotesk-latin.woff2)format("woff2");font-weight:300 700;font-display:swap}:root{color:#171819;font-synthesis:none;--bg:#f7f6f3;--surface:#fff;--text:#171819;--muted:#666b78;--red:#e53935;--red-dark:#c91d23;--red-soft:#fff0ef;--border:#e5e3df;--green:#2d7151;--radius:14px;background:#f7f6f3;font-family:Inter,system-ui,sans-serif;font-size:15px;line-height:1.5}*{box-sizing:border-box}body{margin:0}button,input,textarea,select{font:inherit}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.55}button,a,input,textarea,select{-webkit-tap-highlight-color:transparent}button,a{touch-action:manipulation}button{transition:background-color .15s,color .15s,border-color .15s}a{color:inherit}h1,h2,h3,p{margin:0}h1,h2,h3{color:var(--text)}h1,h2{letter-spacing:-.045em;font-family:Space Grotesk,Inter,sans-serif}h1{font-size:44px;font-weight:700;line-height:1.12}h2{font-size:25px;font-weight:700;line-height:1.25}h3{letter-spacing:-.03em;font-size:18px;font-weight:650;line-height:1.4}p{overflow-wrap:anywhere}input,textarea,select{width:100%;min-width:0;color:var(--text);background:#fff;border:1px solid #d9d8d5;border-radius:8px;padding:11px 13px}input::placeholder,textarea::placeholder{color:#81838a}textarea{resize:vertical;min-height:128px}label{color:#3a3d43;flex-direction:column;gap:7px;font-size:14px;font-weight:550;display:flex}form>label{margin-top:20px}form>label:first-child{margin-top:0}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline-offset:3px;outline:3px solid #e5393570}input:focus-visible,textarea:focus-visible,select:focus-visible{border-color:var(--red)}svg{flex-shrink:0}.sr-only{clip:rect(0,0,0,0);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.skip-link{border:1px solid var(--red);z-index:20;background:#fff;padding:10px;position:fixed;top:8px;left:8px;transform:translateY(-200%)}.skip-link:focus{transform:none}.muted{color:var(--muted)}.app-header{border-bottom:1px solid var(--border);background:#ffffffdb;grid-template-columns:1fr auto 1fr;align-items:center;gap:24px;height:72px;padding:0 44px;display:grid}.brand{flex-shrink:0;align-items:center;gap:14px;line-height:1.2;display:flex}.brand-mark{color:var(--red);letter-spacing:-.12em;padding-right:7px;font-family:Space Grotesk,sans-serif;font-size:44px;font-style:italic;font-weight:700;line-height:1}.brand>div{flex-direction:column;display:flex}.brand strong{letter-spacing:-.035em;font-size:20px;font-weight:700}.brand>div>span{color:var(--muted);margin-top:2px;font-size:13px}.app-header nav{align-self:stretch;gap:26px;display:flex}.app-header nav button{color:var(--muted);background:0 0;border:0;border-bottom:3px solid #0000;padding:0 12px;font-size:14px;font-weight:600}.app-header nav button.active{color:var(--red-dark);border-bottom-color:var(--red)}.app-header nav button:hover{color:var(--red-dark)}.header-account{justify-self:end;align-items:center;gap:26px;font-size:14px;font-weight:550;display:flex}.icon-button{border:0;border-left:1px solid var(--border);width:44px;height:40px;color:var(--text);background:0 0;justify-content:center;align-items:center;padding-left:19px;display:inline-flex}.icon-button:hover{color:var(--red)}.main-container{max-width:1680px;margin:0 auto;padding:32px 38px 30px}.page-heading{justify-content:space-between;align-items:center;gap:24px;margin:0 6px 24px;display:flex}.page-heading p{color:var(--muted);letter-spacing:-.02em;margin-top:5px;font-size:19px}.button{white-space:nowrap;border:1px solid #0000;border-radius:9px;justify-content:center;align-items:center;gap:10px;min-height:48px;padding:10px 19px;font-size:14px;font-weight:650;text-decoration:none;display:inline-flex}.button-primary{background:var(--red);color:#fff;border-color:var(--red)}.button-primary:hover:not(:disabled){background:var(--red-dark);border-color:var(--red-dark)}.button-outline{color:var(--red-dark);border-color:var(--red);background:#fff}.button-outline:hover:not(:disabled){background:var(--red-soft)}.button-neutral{color:#444750;border-color:var(--border);background:#fff}.button-neutral:hover:not(:disabled){background:#f4f3f0}.button-small{min-height:38px;padding:7px 12px;font-size:13px}.text-button{color:var(--red-dark);text-align:left;background:0 0;border:0;align-items:center;gap:6px;padding:3px 0;font-size:13px;font-weight:600;display:inline-flex}.text-button:hover{text-decoration:underline}.notice{border:1px solid;border-radius:9px;align-items:flex-start;gap:12px;margin-bottom:16px;padding:13px 16px;font-size:14px;display:flex}.notice>svg{margin-top:1px}.notice .text-button{margin-top:7px;display:flex}.notice-error{color:#a13025;background:#fff2ef;border-color:#f1c9c2}.notice-info{color:#435268;background:#f2f4f8;border-color:#dce2ea}.notice-success{color:#286548;background:#eef7f1;border-color:#cde1d4}.simulation-banner{color:var(--red-dark);background:#fcebea;border:1px solid #f7c3c1;border-radius:10px;align-items:center;gap:20px;margin:0 6px 23px;padding:15px 22px;display:flex}.simulation-banner strong{font-size:16px;font-weight:650}.simulation-banner p{margin-top:1px;font-size:14px}.metrics-strip{grid-template-columns:repeat(4,minmax(0,1fr));margin:0 6px 26px;display:grid}.metrics-strip>div{border-left:1px solid var(--border);flex-direction:column;gap:1px;padding:0 32px;display:flex}.metrics-strip>div:first-child{border:0;padding-left:0}.metrics-strip span{color:var(--muted);font-size:14px;font-weight:600}.metrics-strip strong{letter-spacing:-.04em;font-size:26px;font-weight:650;line-height:1.2}.conversation-workspace{border:1px solid var(--border);border-radius:var(--radius);background:#fff;grid-template-columns:36% 64%;min-height:615px;display:grid;overflow:hidden}.conversation-rail{border-right:1px solid var(--border);min-width:0}.rail-toolbar{padding:20px 20px 16px}.search-field{flex-direction:row;align-items:center;gap:12px;display:flex;position:relative}.search-field>svg{color:#828693;position:absolute;left:15px}.search-field input{height:46px;padding-left:46px;font-size:14px;font-weight:400}.filters{gap:7px;margin-top:14px;display:flex}.filters button{color:#5b606a;white-space:nowrap;background:#f5f5f4;border:0;border-radius:24px;min-height:38px;padding:9px 15px;font-size:13px;font-weight:600}.filters button:hover{background:#ecebe8}.filters button.selected{color:var(--red-dark);background:#fce4e3}.conversation-list{flex-direction:column;display:flex}.conversation-row{text-align:left;background:#fff;border-top:0;border-bottom:1px solid #f2f1ef;border-left:5px solid #0000;border-right:0;align-items:center;gap:16px;width:100%;min-width:0;min-height:85px;padding:18px 21px;display:flex}.conversation-row:hover{background:#faf9f7}.conversation-row.is-selected{border-left-color:var(--red);background:#fcefee}.avatar{color:#6b6e75;background:#f3f3f1;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:46px;height:46px;font-size:14px;font-weight:650;display:flex}.is-selected .avatar{color:var(--red-dark);background:#fbdedc}.row-text{flex-direction:column;flex:1;gap:2px;min-width:0;display:flex}.row-text strong{text-overflow:ellipsis;white-space:nowrap;font-size:14px;font-weight:650;overflow:hidden}.row-text>span:not(.row-status){color:var(--muted);text-overflow:ellipsis;white-space:nowrap;font-size:13px;overflow:hidden}.row-status{color:#7f6670;margin-top:2px;font-size:11px}.row-meta{flex-direction:column;align-self:flex-start;align-items:flex-end;gap:7px;margin-top:3px;display:flex}.row-meta time{color:var(--muted);white-space:nowrap;font-size:10px}.attention-dot{background:var(--red);border-radius:50%;width:7px;height:7px}.rail-error{padding:0 16px}.conversation-detail{min-width:0;padding:24px 30px 18px}.detail-header{border-bottom:1px solid var(--border);justify-content:space-between;align-items:flex-start;gap:18px;margin-bottom:17px;padding-bottom:21px;display:flex}.detail-header h2{overflow-wrap:anywhere;font-size:24px}.detail-header p{color:var(--muted);margin-top:7px;font-size:13px}.detail-header .button{flex-shrink:0;margin-top:0}.mode-tag{border-radius:20px;align-items:center;margin-top:7px;padding:2px 9px;font-size:12px;line-height:1.4;display:inline-flex}.mode-tag.human{color:var(--red-dark);background:#fff0ee;border:1px solid #fac4c1}.mode-tag.bot{color:var(--green);background:#f1f8f4;border:1px solid #cfe2d7}.summary-block{margin-bottom:18px}.summary-block p{color:var(--muted);margin-top:5px;font-size:14px;line-height:1.6}.quote-block h3{margin-bottom:5px}.quiet-field{border:1px solid var(--border);color:var(--muted);background:#fafafa;border-radius:9px;padding:13px 15px;font-size:14px}.history-block{border-top:1px solid var(--border);margin-top:22px;padding-top:15px}.history-block>p{margin-top:12px;font-size:14px}.message-list{overscroll-behavior:contain;flex-direction:column;gap:20px;max-height:500px;margin:19px 0 0;padding:0 3px 0 0;list-style:none;display:flex;overflow-y:auto}.history-message{align-items:flex-start;gap:20px;min-width:0;display:flex}.message-avatar{color:#606776;background:#f3f3f4;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:42px;height:42px;margin-top:4px;font-size:14px;font-weight:650;display:flex}.role-assistant .message-avatar{color:var(--red-dark);background:#fce4e3}.role-human .message-avatar{color:var(--green);background:#e9f2ed}.message-content{flex:1;min-width:0}.message-heading{color:var(--muted);justify-content:space-between;gap:16px;margin-bottom:2px;font-size:11px;display:flex}.message-heading time{white-space:nowrap;font-size:10px}.message-content>p{white-space:pre-wrap;background:#f4f4f5;border-radius:0 13px 13px;width:fit-content;max-width:100%;padding:11px 16px;font-size:13px;line-height:1.6}.role-assistant .message-content>p{background:#fdf1f0}.role-human .message-content>p{background:#f0f6f2}.message-status{color:var(--muted);margin-top:4px;font-size:10px;display:block}.detail-footer{border-top:1px solid var(--border);color:#8a8d96;margin-top:32px;padding-top:13px;font-size:11px}.empty-state{text-align:center;flex-direction:column;justify-content:center;align-items:center;min-height:240px;padding:52px 28px;display:flex}.empty-icon{color:#aaa6a1;background:#f7f6f3;border-radius:50%;justify-content:center;align-items:center;width:64px;height:64px;margin-bottom:18px;display:flex}.empty-state h3{letter-spacing:-.02em;font-size:17px}.empty-state p{max-width:300px;color:var(--muted);margin-top:8px;font-size:13px;line-height:1.7}.conversation-detail>.empty-state{min-height:440px}.loading{color:var(--muted);justify-content:center;align-items:center;gap:12px;padding:32px 15px;font-size:14px;display:flex}.spinner{border:2px solid #e4dfdb;border-top-color:var(--red);border-radius:50%;width:18px;height:18px;animation:.8s linear infinite spin;display:inline-block}.back-button{display:none}.quote-content{border:1px solid var(--border);background:#fafafa;border-radius:9px;padding:14px 16px}.quote-items{margin:0;padding:0;list-style:none}.quote-items li{justify-content:space-between;align-items:flex-start;gap:14px;margin-bottom:10px;font-size:13px;display:flex}.quote-items li>span:last-child{white-space:nowrap}.quote-items strong{font-size:13px;font-weight:550}.quote-items small{color:var(--muted);margin-top:2px;font-size:11px;display:block}.quote-totals{border-top:1px solid var(--border);margin:14px 0 0;padding-top:10px;font-size:13px}.quote-totals>div{justify-content:space-between;gap:12px;padding:3px 0;display:flex}.quote-totals dd{white-space:nowrap;margin:0}.quote-totals .savings{color:var(--green)}.quote-total{margin-top:4px;font-size:15px;font-weight:650}.quote-caption{color:#888b93;margin-top:10px;font-size:10px}.quote-review{color:#996e35;margin-top:10px;font-size:12px}.delivery-review{background:#fff8ed;border:1px solid #e9d4b6;border-radius:10px;margin-bottom:20px;padding:16px}.delivery-review>p{color:#796343;margin-top:5px;font-size:13px}.delivery-item{border-top:1px solid #ead9bf;margin-top:14px;padding-top:12px}.delivery-item>p{white-space:pre-wrap;font-size:13px}.delivery-item>small{color:#796343;font-size:10px}.delivery-actions{flex-wrap:wrap;gap:8px;margin-top:10px;display:flex}.settings-layout{grid-template-columns:minmax(0,1.4fr) minmax(0,1fr);gap:24px;margin-top:26px;display:grid}.settings-section{border:1px solid var(--border);border-radius:var(--radius);background:#fff;padding:28px}.settings-section h2{font-size:22px}.settings-section>p{color:var(--muted);max-width:600px;margin-top:8px;font-size:14px}.pilot-options{grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin-top:23px;display:grid}.pilot-options button{border:1px solid var(--border);text-align:left;background:#fff;border-radius:9px;flex-direction:column;gap:5px;padding:17px 7px;font-size:22px;font-weight:650;display:flex}.pilot-options button small{min-height:28px;font-size:10px;font-weight:450;line-height:1.4}.pilot-options button.selected{background:var(--red-soft);border-color:var(--red);color:var(--red-dark)}.pilot-options button:hover:not(:disabled){border-color:var(--red)}.settings-section>.settings-note{margin-top:17px;font-size:12px}.connection-facts{flex-direction:column;gap:15px;margin:22px 0 0;display:flex}.connection-facts>div{justify-content:space-between;align-items:flex-start;gap:20px;font-size:13px;display:flex}.connection-facts dt{color:var(--muted)}.connection-facts dd{text-align:right;margin:0;font-weight:550}.connection-value{align-items:center;gap:8px;display:inline-flex}.connection-value>span{background:#b38c50;border-radius:50%;width:7px;height:7px}.connection-value.ready>span{background:#4f9b71}.readiness-list{margin:20px 0 0;padding:0;list-style:none}.readiness-list li{border-bottom:1px solid #f0efec;align-items:center;gap:12px;padding:13px 0;font-size:13px;display:flex}.readiness-list li:last-child{border:0}.readiness-list li>span:nth-child(2){flex:1}.readiness-list strong{color:#8a7760;font-size:11px;font-weight:500}.readiness-icon{color:#aa8d61;display:flex}.readiness-icon.ready,.readiness-icon.ready~strong{color:var(--green)}.simulator-layout{grid-template-columns:minmax(0,1.7fr) minmax(0,1fr);gap:28px;margin-top:26px;display:grid}.simulator-main{border:1px solid var(--border);border-radius:var(--radius);background:#fff;padding:28px}.simulator-main h2{font-size:24px}.section-description{color:var(--muted);margin:8px 0 26px;font-size:14px;line-height:1.7}.form-row{grid-template-columns:1fr 1fr;gap:18px;display:grid}.form-actions{flex-wrap:wrap;align-items:center;gap:20px;margin-top:25px;display:flex}.field-help{color:var(--muted);margin-top:8px;font-size:12px}.simulator-main .notice{margin-top:20px;margin-bottom:0}.simulator-examples{padding:22px 10px}.simulator-examples h3{font-size:19px}.simulator-examples>p{color:var(--muted);margin-top:7px;font-size:13px;line-height:1.7}.example-list{flex-direction:column;gap:9px;margin-top:20px;display:flex}.example-list button{text-align:left;border:1px solid var(--border);background:#fff;border-radius:9px;justify-content:space-between;gap:15px;padding:14px 16px;font-size:13px;line-height:1.6;display:flex}.example-list button span{color:var(--red);font-size:16px}.example-list button:hover{background:#fff7f6;border-color:#eabbb8}.simulator-tip{color:var(--muted);gap:12px;margin-top:30px;font-size:12px;line-height:1.7;display:flex}.simulator-tip svg{color:#999aa0;margin-top:2px}.auth-page{flex-direction:column;justify-content:center;align-items:center;min-height:100dvh;padding:32px 20px;display:flex}.auth-page>.brand{margin-bottom:38px}.login-panel{border:1px solid var(--border);background:#fff;border-radius:16px;width:min(100%,460px);padding:34px}.login-panel h1{font-size:32px}.login-panel>p{color:var(--muted);margin:12px 0 27px;font-size:14px;line-height:1.7}.login-panel form .button{width:100%;margin-top:22px}.login-panel .notice{margin-top:18px;margin-bottom:0}.auth-footer{color:#8d8e94;margin-top:26px;font-size:12px}.auth-page>.notice{max-width:500px}@keyframes spin{to{transform:rotate(360deg)}}@media (width>=1600px){.conversation-workspace{min-height:650px}}@media (width<=1190px){.app-header{gap:15px;padding:0 26px}.app-header nav{gap:9px}.brand strong{font-size:18px}.header-account{gap:13px}.main-container{padding:28px 24px}.conversation-workspace{grid-template-columns:35% 65%}.conversation-detail{padding:22px}.detail-header{flex-wrap:wrap}.detail-header .button{min-height:42px}.filters{flex-wrap:wrap;gap:4px}.filters button{padding:8px 11px}.conversation-row{gap:10px;padding:15px 14px}.row-meta time{font-size:9px}.avatar{width:36px;height:36px}.rail-toolbar{padding:17px 14px}.page-heading h1{font-size:38px}.page-heading p{font-size:17px}.settings-layout{grid-template-columns:1.2fr 1fr}.pilot-options{gap:7px}.pilot-options button{font-size:20px}.simulator-layout{gap:20px}}@media (width<=850px){.app-header{grid-template-rows:64px 49px;grid-template-columns:1fr auto;gap:0;height:auto;min-height:115px;padding:0 22px}.app-header nav{grid-area:2/1/auto/-1;justify-content:center;gap:25px}.header-account{grid-area:1/2}.app-header .brand{grid-area:1/1}.app-header nav button{padding:0 10px}.main-container{padding:25px 18px}.page-heading{margin:0 0 20px}.page-heading h1{font-size:34px}.page-heading p{font-size:15px}.simulation-banner{margin:0 0 22px}.metrics-strip{margin:0 0 24px}.metrics-strip>div{padding:0 18px}.metrics-strip span{font-size:12px}.conversation-workspace{grid-template-columns:1fr;min-height:500px}.conversation-rail{border-right:0}.conversation-detail,.has-selection .conversation-rail{display:none}.has-selection .conversation-detail{display:block}.back-button{margin-bottom:19px;display:flex}.rail-toolbar{padding:20px}.filters{flex-wrap:nowrap;gap:8px}.filters button{padding:9px 17px}.conversation-row{padding:17px 20px}.avatar{width:44px;height:44px}.row-text strong{font-size:14px}.row-text>span:not(.row-status){font-size:13px}.row-meta time{font-size:11px}.detail-header{flex-wrap:nowrap}.settings-layout{grid-template-columns:1fr}.settings-section{padding:24px}.simulator-layout{grid-template-columns:1fr}.simulator-examples{padding:5px 5px 20px}.example-list{grid-template-columns:1fr 1fr;display:grid}.simulator-tip{max-width:500px}.conversation-detail>.empty-state{min-height:300px}.pilot-options button{padding:17px 13px}.pilot-options button small{min-height:0}}@media (width<=520px){h1{font-size:30px}.app-header{padding:0 17px}.brand{gap:10px}.brand strong{font-size:17px}.brand>div>span{font-size:11px}.brand-mark{font-size:38px}.header-account>span{display:none}.icon-button{border:0;width:36px;padding-left:0}.app-header nav{justify-content:space-between;gap:8px}.app-header nav button{padding:0 7px;font-size:13px}.main-container{padding:23px 14px 24px}.page-heading{flex-direction:column;align-items:flex-start;gap:17px}.page-heading h1{font-size:31px}.page-heading p{margin-top:7px;font-size:14px;line-height:1.5}.page-heading .button{min-height:42px;padding:9px 14px;font-size:13px}.simulation-banner{gap:12px;margin-bottom:23px;padding:14px}.simulation-banner strong{font-size:14px}.simulation-banner p{margin-top:4px;font-size:12px;line-height:1.5}.simulation-banner svg{width:23px}.metrics-strip{grid-template-columns:1fr 1fr;gap:18px 0;margin-bottom:23px}.metrics-strip>div{padding:0 15px}.metrics-strip>div:nth-child(odd){border:0;padding-left:2px}.metrics-strip strong{font-size:24px}.metrics-strip span{font-size:12px}.conversation-workspace{border-radius:12px;min-height:410px}.rail-toolbar{padding:16px 12px}.filters{justify-content:space-between;gap:4px}.filters button{min-height:36px;padding:8px 11px;font-size:11px}.search-field input{height:43px;font-size:13px}.conversation-row{gap:12px;padding:16px 12px}.row-text strong{font-size:13px}.row-text>span:not(.row-status){font-size:12px}.row-meta time{font-size:9px}.avatar{width:37px;height:37px;font-size:12px}.conversation-detail{padding:19px 16px}.detail-header{flex-direction:column;gap:15px;padding-bottom:18px}.detail-header h2{font-size:23px}.detail-header p{font-size:12px}.detail-header .button{min-height:42px;font-size:13px}.summary-block p{font-size:13px}.quote-block h3,.summary-block h3,.history-block h3{font-size:16px}.quiet-field{font-size:13px}.history-message{gap:11px}.message-avatar{width:30px;height:30px;font-size:12px}.message-heading{flex-wrap:wrap;gap:8px;font-size:10px}.message-heading time{font-size:9px}.message-content>p{padding:10px 12px;font-size:12px}.message-list{gap:17px}.quote-content{padding:12px}.quote-items li{gap:10px;font-size:12px}.quote-items strong{font-size:12px}.quote-total{font-size:13px}.quote-totals{font-size:12px}.settings-section,.simulator-main{border-radius:12px;padding:20px 17px}.settings-section h2,.simulator-main h2{font-size:22px}.settings-section>p,.section-description{font-size:13px}.pilot-options{grid-template-columns:1fr 1fr;gap:9px}.pilot-options button{padding:15px;font-size:22px}.pilot-options button small{font-size:10px}.connection-facts>div{gap:15px;font-size:12px}.readiness-list li{gap:8px;font-size:12px}.readiness-list strong{font-size:10px}.form-row{grid-template-columns:1fr;gap:20px}input,textarea,select{font-size:16px}.form-actions{flex-direction:column;align-items:stretch;gap:12px}.form-actions .text-button{align-self:center}.form-actions .button{font-size:12px}.example-list{grid-template-columns:1fr}.notice{gap:9px;padding:12px;font-size:12px}.notice>svg{width:18px}.login-panel{padding:27px 23px}.login-panel h1{font-size:29px}.auth-page>.brand{margin-bottom:29px}.detail-footer{font-size:10px}.delivery-actions .button{font-size:11px}.empty-state{padding:35px 20px}.empty-state h3{font-size:16px}.empty-state p{font-size:12px}}@media (width>=1200px){.app-header nav button,.button,.metrics-strip span,.summary-block p,.quiet-field{font-size:15px}.detail-header p,.filters button{font-size:14px}.row-text strong{font-size:15px}.row-text>span:not(.row-status),.message-content>p{font-size:14px}}@media (width<=360px){.app-header nav{gap:4px;min-width:0}.app-header nav button{min-width:0;padding:0 3px;font-size:12px}.filters button{padding:8px 9px}}@media (prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}.spinner{animation:none}}